- The “Services”: the services provided through our website to publishers and advertisers. These services include, but not limited to campaign promotion and marketing services.
- “Member”: a person on an entity that has registered with us to use one of our services. When we say “you” we are referring to a Member or to any persons who visit our Website.
- “Personal Information”: any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This information includes first and last name, date of birth, email address, gender, company information, VAT number, or other demographic information.
- “GDPR”: means the EU General Data Protection Regulation 2016/679.
- “Account”: account you made with TheFestival.stream.
- “Personal data breach”: means a breach of security leading to the accidental or unlawful destruction, loss, alteration.
Changes and amendments
INFORMATION WE COLLECT
When we process and collect your data we do it fairly, lawfully and in transparent manner. We only handle people’s data in ways they would reasonably expect. We are open and honest and compliant with the transparency obligations of the right to be informed. TheFestival.stream only collects data needed for specified purposes. We periodically review data that we hold about you and review your requests for such data to be updated.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience and help us to carry out internal procedures.
We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the quality of Services, create and maintain a trusted and safe environment and comply with our legal obligations.
Simply, We collect information from you when you register on our website, fill out a form or enter information on our site or under of the any legal grounds listed below.
Information we collect due to our Legal Obligations: Some of the data might be obtained and processed due to our legal obligations as a Company.
Legitimate Interest: We might collect and process your personal data due to our business interests, that we could ensure safe and trustworthy environment during the usage of our services. We evaluate your and our rights when we are relying on this ground. Nevertheless, we as business carry out compliance procedures during which we collect personal data for assurance of best quality services.
Contractual obligations: Your personal data might be processed and handled by us if we have contractual obligations towards each other. In the cases when processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request by you prior to entering into a contract with us.
Information trough use of our services: While you use services provided, we might store data in log files or other types of files associated with your account and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application or other information you have voluntarily provided. By doing this we improve quality of our services.
GDPR does not dictate how long we should keep personal data. We might not delete all of your personal data, when our relationship ends, due to our legal obligations and simply to confirm that the relationship existed – and that it has ended – as well as some of its details if we see a purpose for doing so.
USE OF PERSONAL INFORMATION
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you and your needs.
To send and to inform we might send you periodic emails regarding your order or other products and services. We might send you promotional content that you may have chosen to receive. You can stop receiving promotional material by following the unsubscribe instructions that may be found in every email we send and also on our website.
To send you system alerts we might need to inform you about changes to Services, we might send you warnings or information about minor and material changes that might be of interest to you.
To provide support we might use your information to communicate with you and provide necessary custom support.
To enforce compliance, we might connect you if we see need to enforce our internal compliance and prevent possible violations.
To respond to valid and lawful request that local authorities might impose, to defend and prosecute a court. To meet requirements imposed by national authorities and law enforcement structures.
- The right of access: you have the right to access your personal data.
- The right to rectification: you are entitled to have inaccurate personal data rectified or completed if it is incomplete.
- The right to erasure: you have a right to erasure or a right “to be forgotten”, please bare in mind that such right is not absolute and only applies to certain situations.
- The right to restrict processing: you have the right to request the restriction or suppression of your personal data. This is not an absolute right and only applies in certain circumstances.
- The right to object: the right to object to the processing of their personal data in certain circumstances.
Safeguarding your data
We, TheFestival.stream, undertake an analysis of the risks presented by services provided, and use this to assess the appropriate level of security we need to put in place to ensure best experience to you. We make sure that we regularly review our information security policies and where necessary, we improve them. We understand the requirements of confidentiality and integrity.
We do not use vulnerability scanning and/or scanning to PCI standards. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
The data you have provided us can be accessed, altered, disclosed or deleted only by those few that we have authorised to do so, those people only act within the scope of the authority given them to ensure maximum security and confidentiality.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
You need to take certain security steps yourself. Accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party, we hold no liability for the actions made by third parties you have provided your account details or passwords with.
- Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders.
Personal Data Breaches
We honour our duty to report certain types of personal data breach to the relevant supervisory authority. We would do this within 72 hours of becoming aware of the breach or noticing it, where feasible.
If a security breach causes an unauthorized intrusion into our system that materially affects you or people on your system or holding an account with us, we will notify you in accordance with Art. 33 of GDPR and do our best to eliminate all possible damage.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice and receive consent from you. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and in accordance with GDPR. We choose our partners very carefully. They are bound to keep data confidential and process it only according to instructions provided. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Third party links: We do not include or offer third party products or services on our website.
We use Google Analytics to help analyse usage and traffic for our website. As an example, we may Google Analytics to analyse and measure, in the aggregate, the number of unique visitors to our website and behaviour on our website.
Social responsibility, legitimate interests and AML: We take our services very seriously and compliance is one of the biggest priorities to us. We are committed and willing to provide you with safe and secure environment were all parties can feel assured. Hence, we may process/require certain personal data that might be on a verge of some statutory requirements, on the other hand by doing this we guarantee your and our safety, we promote trustworthy and established network.
Our legitimate interest as a business is to ensure safety and safeguard you and our selves from any possible fraudulent activity.
Accuracy: We try to ensure that all data we keep is up to date and accurate. If there is any changes regarding your personal data please kindly inform us that we could make respective amendments.
We will hold information if you are using our services or as long as we need to provide you the services or as long your account is active. We will address and respond to your requests to delete data. We will willingly delete your personal data provided that the data is no longer needed to achieve contractual, accounting, or reporting requirements, regulatory or statutory obligations, or the fulfilment of any obligations to keep records in accordance to EU law.
Please feel free to contact us regarding retention and keeping of data at any times.
Do not track
Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, and we do not take any action in response to this signal. Instead, you may manage the use and collection of certain information by Google Analytics https://tools.google.com/dlpage/gaoptout.
We will provide you with access to your personal upon your request. This data may include:
- confirmation that you are processing their personal data;
- a copy of their personal data; and
- other supplementary information
You are only entitled to your own personal data, and not to information relating to other people (unless the information is also about them or they are acting on behalf of someone as a legal representative).
We will remove any personal information about you at your request if we can do so taking into consideration the nature of our relationship and any obligations arising from it. There are no charges regarding changes or subscription.
Withdrawal of consent
If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time you wish to do so. To withdraw your consent, or to learn more about your rights as a data subject, please contact us!
As the GDPR does not specify how to make a valid request, therefore you can make your request in writing. We will address your request without undue delay and at the latest within one month of receipt.
We may extend the time to respond by a further two months if the request is complex or we have received a number of requests from you personally.